EXTENDED WARRANTIES FOR SMARTPHONES, TABLETS AND LAPTOPS

The Mobile warranties we offer extend and enhance the standard manufacturer guarantee and ensure help is always on hand from one of our professionally trained and accredited service engineers.

Collect & Return warranty covers against electrical or component failure. In the event your equipment device failing, we will send a courier to collect it from you. It will then be repaired by a fully qualified service engineer and returned to you within 5 working days.

Onsite warranty covers you against electrical or component failure. In the event your device fails, a fully qualified service engineer will be dispatched to your location on the next business day* to repair your device onsite providing a hassle free services.

If for any reason our technicians are unable to repair your device under the extended warranty agreement (for example where parts may not be available or the cost to repair the device is greater than the value of the device when new) you will receive a brand new replacement to the equivalent specification.

Kuiper offer extended warranties for all SmartPhones, Tablets and Laptops, from Apple to Zoostorm. However, for some manufacturers including Apple, HP, Lenovo, Samsung & Toshiba, Kuiper can cover you from day 1, as per the manufacturer’s guarantee – limitations may apply so please contact us for more details.

*subject to availability

5 YEARS WARRANTY

Cover for up to 5 years across the United Kingdom
  • UK Coverage
  • Cover up to 5 years (inclusive of manufacturer’s warranty)
  • Collect & Return
  • 5 Day Turnaround
  • Onsite – Next Business Day
  • Telephone Diagnostics
  • All Parts & Labour Included
  • No hidden charges
  • Online Repair
  • Tracking Tool

COLLECT & RETURN

Ideally suited to smartphones and tablets, a mCarePlus Collect & Return warranty is a fast and efficient repair service designed to protect your device against electrical/component failure.

RETURN AND REPAIR

ON SITE MAINTENANCE

A mCarePlus On-Site warranty is designed to deliver both an instant response and rapid repair by providing telephone diagnostics and dispatching a trained engineer to your location.

ON-SITE ENGINEER FIX
Paul Leonard, ABP Food Group

We have leaned upon Kuiper’s resources a lot over the past 5 years and they are always very knowledgeable and able to service our requirements.

Paul Leonard, ABP Food Group
<strong>Stuart Hall</strong>, Director

I am so proud of our team and I would challenge anyone to find a more committed, attentive and flexible organisation anywhere else. Each person works tirelessly to develop and improve themselves, our company and our customers.

Stuart Hall, Director
<strong>Stephen Walters</strong>, P&O Ferrymasters

Kuiper had been very persistent in wanting to talk to us and were quick to propose Huawei’s video conferencing solution. On seeing a demonstration at Huawei’s centre in the Netherlands, we were immediately impressed with what we saw and decided to include it in our selection process.

Stephen Walters, P&O Ferrymasters
Neil Chippett, MJ Abbott Ltd

We have been working with Kuiper as our IT equipment and software supplier for 4 years. Our account manager has always been available to answer any queries and liaise with the manufacturers to select the best product for our needs, and at the right price!

Neil Chippett, MJ Abbott Ltd
<strong>Neil Jelley</strong>, Head of Sales

We believe that through the solutions we provide, we can have a massive impact on the way our customers do business, changing them for the better. We are committed to our people, dedicated to our customers and passionate about being the very best we can be.

Neil Jelley, Head of Sales
<strong>Sean Sanpher</strong>, PPB Ltd

Kuiper have been an I.T supplier and trusted adviser for the past 4 years. They have been collaborative in their approach and have supported us with integrity over the period of our relationship.

Sean Sanpher, PPB Ltd
<strong>Jo Boyle</strong>, Internal Sales Support

I am responsible for ensuring that our customers are supported day to day and getting the right information they need at the right time. No day is ever the same and has its challenges but I always go home with a smile on my face.

Jo Boyle, Internal Sales Support
James Meenaghan, Grantham College

The College has been working with the Sales and Technical team at Kuiper for a number of years and they have consistently provided the college with great advice, technical resource and competitive pricing.

James Meenaghan, Grantham College
<strong>Adam McManus</strong>, Digital Marketing Executive

I’ve been at the company for 6 years and there’s never a dull moment. I enjoy working with our amazing team every single day and we are all very supportive of each other.

Adam McManus, Digital Marketing Executive
John Whitehead, Romo Fabrics

Having worked with the Kuiper team for many years they have become a trusted and valuable supplier of many IT projects during this time and always provide an efficient, honest and competitive service in everything they provide us.

John Whitehead, Romo Fabrics
<strong>Steve Randhawa</strong>, Senior Business Development Manager

I have the privilege of being account manager for some of our key clients. I serve each of them to the best of my ability and pride myself in going above and beyond. I am their trusted advisor and ensure I am available for them around the clock.

Steve Randhawa, Senior Business Development Manager
Darren Brown,  ShredPro

We trust Kuiper to look after our IT Systems and rely on their helpdesk to support our users. Kuiper not only provide ongoing assistance, but we value their advice and guidance when it comes to understanding what we need to keep our business running. I’m happy to recommend Kuiper for all your IT needs.

Darren Brown, ShredPro
<strong>Ronnie-Leigh Kelman</strong>, Internal Sales Support

I really enjoy coming to work and being part of a successful growing company. I feel that I’m a valued member of the team and that everyone has my best interests at heart.

Ronnie-Leigh Kelman, Internal Sales Support
John Askew, Carter Thermal Industries Ltd

Kuiper are now assisting with our Windows 7 to 10 hardware refresh, as well as assisting with our imaged hardware supplies in Carters 75th year of trading.

John Askew, Carter Thermal Industries Ltd

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