Professional Services

Smart Hands - Onsite

On-site engineer resource with a can-do attitude offering a quality and responsive service.

ENGINEER DAY RATES

Kuiper Technology are a technical services organisation with the infrastructure and logistics that deliver success, providing our clients with a unique approach to technical resourcing resulting in noticeable savings in time, money and valuable resources.

We have a proven track record in delivering cost effective, flexible and bespoke technical support and consultancy.

You can outsource your entire IT support operation to Kuiper Technology with confidence as well as sourcing key personnel or even allow us to manage or deliver a specific technical project. This can be undertaken on a fixed contract price, variable contract terms or on a consultancy basis.

We pride ourselves in all our engineers adopting a can-do attitude and having great customer service skills. We work closely with all our customers to offer a quality and responsive service for short, or long-term projects.

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Key benefits

WHY CHOOSE SMART HANDS?

Ideal for
Trial Periods

Controlled
budgeting

Expert support
on demand

Scalable to
long-term partnership

WHICH SERVICE IS BEST FOR YOUR BUSINESS?

Level 1

Field Engineer

PN: ENGINEER-L1

Installation of pre-configured devices and basic hardware support, break fix and basic IMAC.

Level 2

Senior Field Engineer

PN: ENGINEER-L2

Ability to pre-configure and install devices to desk and carry out specific desk side configurations. Able to carry out fault finding on a wider range of equipment, installation and configuration of applications and operating systems.

Level 3

Systems Engineer

PN: ENGINEER-L3

Ability to carry out complex hardware fault finding and installation of Server based equipment into existing rack solutions / DC’s.

Level 4

Technical Consultant

PN: ENGINEER-L4

Typically a minimum of 4 year’s experience with at least one core industry such as Microsoft, VMware and Citrix. Individuals that have the ability to carry out implementations to Mid Market clients.

Level 5

Solutions Architect

PN: ENGINEER-L5

Highly Accredited. Proven track record of complex design and implementation projects. Manages integrated solutions from a technical and strategic aspect. Typically 10 years’ experience.

Level 6

Director/Project Manager

PN: ENGINEER-L6

Same as Solutions Architect including a proven track record of Project Management - ITIL & PRINCE2 practitioner.

We have leaned upon Kuiper’s resources a lot over the past 5 years and they are always very knowledgeable and able to service our requirements.

Paul Leonard, ABP Food Group

I am so proud of our team and I would challenge anyone to find a more committed, attentive and flexible organisation anywhere else. Each person works tirelessly to develop and improve themselves, our company and our customers.

Stuart Hall, Director

Kuiper is our one stop shop for all our IT requirements, from hardware to support we lean on Steve and his team to advise us. Steve is our trusted business partner and he has never let us down. Would recommend him every time.

Harvinder Singh, Eurosonic Group Limited

It is great to know that we now have a provider that's not only managing our IT support function, but excels in account management. It is exactly what my business promotes and an ethos that works. Keep it up, I would have no hesitation in recommending Kuiper.

Martin Scholes, Servicom

<strong>Stephen Walters</strong>, P&O Ferrymasters

Kuiper were very persistent in wanting to talk to us when we first looked to build a relationship, and were quick to propose a suitable video conferencing solution that met our needs. I have no hesitation in saying the attention to detail, quality of service and overall capability of Kuiper is second to none.

Stephen Walters, P&O Ferrymasters

We have been working with Kuiper as our IT equipment and software supplier for 4 years. Our account manager has always been available to answer any queries and liaise with the manufacturers to select the best product for our needs, and at the right price!

Neil Chippett, MJ Abbott Ltd

Kuiper have been an I.T supplier and trusted adviser for the past 4 years. They have been collaborative in their approach and have supported us with integrity over the period of our relationship.

Sean Sanpher, PPB Ltd

The College has been working with the Sales and Technical team at Kuiper for a number of years and they have consistently provided the college with great advice, technical resource and competitive pricing.

James Meenaghan, Grantham College

Having worked with the Kuiper team for many years they have become a trusted and valuable supplier of many IT projects during this time and always provide an efficient, honest and competitive service in everything they provide us.

John Whitehead, Romo Fabrics

We trust Kuiper to look after our IT Systems and rely on their helpdesk to support our users. Kuiper not only provide ongoing assistance, but we value their advice and guidance when it comes to understanding what we need to keep our business running. I’m happy to recommend Kuiper for all your IT needs.

Darren Brown, ShredPro

<strong>Ronnie-Leigh Kelman</strong>, Business Development Manager

I really enjoy coming to work and being part of a successful growing company. I feel that I’m a valued member of the team and that everyone has my best interests at heart.

Ronnie-Leigh Kelman, Business Development Manager

Kuiper are now assisting with our Windows 7 to 10 hardware refresh, as well as assisting with our imaged hardware supplies in Carters 75th year of trading.

John Askew, Carter Thermal Industries Ltd