DISASTER RECOVERY (DRAAS)When a disaster happens, getting your systems back up and running as quickly as possible is crucial to saving you money, keeping your customers happy and protecting your reputation.
WHAT IS A ‘DISASTER’?When it comes to disaster recovery, the very word “disaster” conjures up images of fire and flooding, or, depending where you are, more extreme weather events such as Earthquakes and Hurricanes.
In reality, the disaster can be anything which results in the loss of your data or access to your network, with the most common cause actually being the most avoidable:
- Simple human error — the most common cause — lost devices, mistyped commands etc.
- Application or server crashes
- Failure of hardware
- Corrupted backups (Post Service Pack or Upgrade issues)
KEY QUESTIONS WHEN CONSIDERING A DISASTER RECOVERY SOLUTION
Do you have a disaster recovery plan in place?
This seems like obvious, but many organisations simply don’t have any backup solutions in place. Everyone hopes that they’ll never be in the situation where they actually have to recover their systems and data, but statistics show that a majority of organisations will experience a loss of data at some point. The cost implications of that can potentially run into hundreds of thousands of pounds.
How often do you test it?
Obviously if you do have a DR plan in place, you’ve considered the risks and taken steps to mitigate them. But any solution should be tested regularly to ensure it delivers the performance that you need. Would it meet the RTOs or RPOs that are necessary or expected? Has the data been corrupted? How easy would it be to actually perform the restore? Organisations may think they have everything covered, but the reality may be quite different! Our DRaaS includes an annual managed test to answer these questions.
How would we actually invoke disaster recovery?
Our DRaaS is triggered by logging into the secure web portal and initiating the recovery process. And that’s it. Traditional DR solutions can involve hunting through tape backups, potentially held in an offsite location that may be some distance from the primary site. With our DRaaS Solution, that process is fully automated.
How long would it take to be back up and running?
The primary consideration for most businesses – while some could withstand some downtime without too much impact, any length of time will have financial implications. For some organisations, this can run into hundreds of thousands of pounds an hour. That’s why Recovery Time Objectives are so important and why our DRaaS can deliver RTOs measured in a few minutes or less.
What’s the process for restoring files and applications? Is it manual or automated?
Manually restoring your data can be extremely time consuming and complex. With every minute of downtime affecting your revenue and reputation, it’s vital to minimise that time. The automated one click disaster recovery from our DRaaS solution alleviates that concern.
Do we have the internet connectivity to cope with our volume of data?
This should be an obvious consideration, but it’s often overlooked when preparing a disaster recovery plan in the cloud! Your DR solution can be performing well under normal circumstances, backing up data, storing it securely and can even have a one click automated recovery process. But how much data would you actually have to restore in a disaster and how well would your internet connection cope with the volume of data travelling along it? Through our partners, we have one of the largest privately owned data centre infrastructures in the UK, including a high speed dark fibre network which, for an additional fee, we can connect to your premises. This would significantly improve your RTOs.
How would we rollback from the recovery site?
Another often overlooked aspect of disaster recovery: once your primary infrastructure has been recovered, repaired or replaced with a new cloud environment, how do you get your data and applications back? With our DRaaS, it’s just as easy to rollback as it is to fail over in the first; simply log in to the control panel and trigger the process.
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