XELION - HOSTED TELEPHONE SYSTEMXelion is the leading Voice over IP (VoIP) telephony solution that optimises the efficiency and performance of business communication.
COMMUNICATE ANYWHERE, ON ANY DEVICEXelion is a complete Voice over IP (VoIP) communications service for your business that provides an extensive range of fixed and mobile telephony capabilities.
Providing an emphasis on mobility and flexibility Xelion combines a fully functioning Voice over IP (VoIP) telephone system with advanced apps to allow your business to communicate how you want from any location on any device.
As a Voice over IP (VoIP) cloud solution with minimal on-premise equipment, handsets and devices connect to Xelion over the internet allowing you to work from any location. Apps for desktops and mobiles give you complete visibility and control of how your business communicates.
Xelion has been recognised in the UK and across Europe as a leading-edge cloud technology service with over 150,000 active users that is hosted within some of the most advanced data centres in the world powered by Amazon Web Services infrastructure. With 24/7 monitoring and independent call termination Xelion offers a reliable, secure and simple use platform.With only a minimal capital outlay required, a reliable and proven Voice over IP (VoIP) service, Xelion is suitable for any size business looking to improve its productivity and image. Our pre and post sales teams will be able to expertly project manage the deployment of your new Voice over IP (VoIP) communications and organise full training and support. We ensure that your hosted Voice over IP (VoIP) service is securely monitored 24/7 and any maintenance and upgrades for software will take place seamlessly behind the scenes meaning that you will always receive the latest features.
ONE LICENCE MODEL
Xelion uses a simple user licence model, each Xelion user will require a licence, this licence gives the user access to everything Xelion has to offer. There are no add-on charges with Xelion, all features are included as standard out of the box. This includes new features that are added to the product in future releases. This simple Voice over IP (VoIP) model gives your business the flexibility to adapt the way you work without having to worry about if Xelion will support the changes you want to make.
Xelion Licensing PricingA simple single user licence model giving each user access to everything Xelion Voice over IP (VoIP) has to offer.
There are no add-on charges with Xelion, all features are included as standard out of the box. This includes new features that are added to the product in future releases.
XELION & Microsoft TEAMS Integration
Can I Use Teams as my Telephone System?
Yes you absolutely can, but Microsoft Teams as a Phone System has a very limited feature set and is missing fundamental components that 99% of our customers use every day. The 1% that could use it independently would have to pay significantly more to get the same service using Teams. For example, Teams offers limited reporting functionality, a critical requirement for any customer facing organisation. Xelion has full call reporting as standard and supports contact centre operation including wallboards, formulas and KPI information at no addition al cost to the standard user licence.
We have known a few customers that have gone down the “direct routing” method without fully understanding the limitations and are now waiting for a solution to get back all the features they had before, such as call recording. When speaking to our customers and go over the details, integrating with Microsoft Teams can sound complicated and expensive, so why is everyone making a big deal about Teams?
The answer is simple, Microsoft dominates the desktop arena and the collaboration version of Teams is superficially ‘free’ so people are going to ask what else it can do.
Let’s Talk Teams
Kuiper are making using Microsoft Teams as a full unified communications platform simple, by offering ONE solution with ONE clear price per user per month. You get the best of both worlds with the least amount of inconvenience. We will use the Xelion Microsoft Teams Integrator to link your Microsoft Phone System seamlessly to the Xelion cloud telephony platform. This gives a ‘best of breed’ solution providing the sophisticated telephony functions of Xelion with the flexibility of the Team’s workgroup experience. Xelion treats the Microsoft Teams client as a standard endpoint removing all complexities and offers you the reassurance that you still have full control over all the call recordings, call reporting, call flow, internal and external transfers and much more.
Xelion Teams Licensing PricingA simple single user licence model giving each user access to everything Xelion Teams Voice over IP (VoIP) has to offer.
Kuiper are making using Microsoft Teams as a full unified communications platform simple, by offering ONE solution with ONE clear price per user per month. You get the best of both worlds with the least amount of inconvenience. We will use the Xelion Microsoft Teams Integrator to link your Microsoft Phone System seamlessly to the Xelion cloud telephony platform.
This gives a ‘best of breed’ solution providing the sophisticated telephony functions of Xelion with the flexibility of the Team’s workgroup experience.
For Xelion to Integrate with Teams you will need the following Office 365 licenses:
A valid Office 365 Business Premium subscription (1 required for each user)
A valid Office 365 Phone System subscription (1 required for each user)
We have leaned upon Kuiper’s resources a lot over the past 5 years and they are always very knowledgeable and able to service our requirements.Paul Leonard, ABP Food Group
I am so proud of our team and I would challenge anyone to find a more committed, attentive and flexible organisation anywhere else. Each person works tirelessly to develop and improve themselves, our company and our customers.Stuart Hall, Director
Kuiper is our one stop shop for all our IT requirements, from hardware to support we lean on Steve and his team to advise us. Steve is our trusted business partner and he has never let us down. Would recommend him every time.Harvinder Singh, Eurosonic Group Limited
It is great to know that we now have a provider that's not only managing our IT support function, but excels in account management. It is exactly what my business promotes and an ethos that works. Keep it up, I would have no hesitation in recommending Kuiper.Martin Scholes, Servicom
Kuiper had been very persistent in wanting to talk to us and were quick to propose Huawei’s video conferencing solution. On seeing a demonstration at Huawei’s centre in the Netherlands, we were immediately impressed with what we saw and decided to include it in our selection process.Stephen Walters, P&O Ferrymasters
We have been working with Kuiper as our IT equipment and software supplier for 4 years. Our account manager has always been available to answer any queries and liaise with the manufacturers to select the best product for our needs, and at the right price!Neil Chippett, MJ Abbott Ltd
We believe that through the solutions we provide, we can have a massive impact on the way our customers do business, changing them for the better. We are committed to our people, dedicated to our customers and passionate about being the very best we can be.Neil Jelley, Head of Sales
Kuiper have been an I.T supplier and trusted adviser for the past 4 years. They have been collaborative in their approach and have supported us with integrity over the period of our relationship.Sean Sanpher, PPB Ltd
I am responsible for ensuring that our customers are supported day to day and getting the right information they need at the right time. No day is ever the same and has its challenges but I always go home with a smile on my face.Jo Boyle, Internal Sales Support
The College has been working with the Sales and Technical team at Kuiper for a number of years and they have consistently provided the college with great advice, technical resource and competitive pricing.James Meenaghan, Grantham College
I’ve been at the company for 6 years and there’s never a dull moment. I enjoy working with our amazing team every single day and we are all very supportive of each other.Adam McManus, Digital Marketing Executive
Having worked with the Kuiper team for many years they have become a trusted and valuable supplier of many IT projects during this time and always provide an efficient, honest and competitive service in everything they provide us.John Whitehead, Romo Fabrics
I have the privilege of being account manager for some of our key clients. I serve each of them to the best of my ability and pride myself in going above and beyond. I am their trusted advisor and ensure I am available for them around the clock.Steve Randhawa, Senior Business Development Manager
We trust Kuiper to look after our IT Systems and rely on their helpdesk to support our users. Kuiper not only provide ongoing assistance, but we value their advice and guidance when it comes to understanding what we need to keep our business running. I’m happy to recommend Kuiper for all your IT needs.Darren Brown, ShredPro
I really enjoy coming to work and being part of a successful growing company. I feel that I’m a valued member of the team and that everyone has my best interests at heart.Ronnie-Leigh Kelman, Business Development Manager
Kuiper are now assisting with our Windows 7 to 10 hardware refresh, as well as assisting with our imaged hardware supplies in Carters 75th year of trading.John Askew, Carter Thermal Industries Ltd