COMMUNICATE ANYWHERE, ON ANY DEVICE
Xelion is a complete Voice over IP (VoIP) communications service for your business that provides an extensive range of fixed and mobile telephony capabilities.Providing an emphasis on mobility and flexibility Xelion combines a fully functioning Voice over IP (VoIP) telephone system with advanced apps to allow your business to communicate how you want from any location on any device.
As a Voice over IP (VoIP) cloud solution with minimal on-premise equipment, handsets and devices connect to Xelion over the internet allowing you to work from any location. Apps for desktops and mobiles give you complete visibility and control of how your business communicates.
Xelion has been recognised in the UK and across Europe as a leading-edge cloud technology service with over 150,000 active users that is hosted within some of the most advanced data centres in the world powered by Amazon Web Services infrastructure. With 24/7 monitoring and independent call termination Xelion offers a reliable, secure and simple use platform.
With only a minimal capital outlay required, a reliable and proven Voice over IP (VoIP) service, Xelion is suitable for any size business looking to improve its productivity and image. Our pre and post sales teams will be able to expertly project manage the deployment of your new Voice over IP (VoIP) communications and organise full training and support. We ensure that your hosted Voice over IP (VoIP) service is securely monitored 24/7 and any maintenance and upgrades for software will take place seamlessly behind the scenes meaning that you will always receive the latest features.POPULAR FEATURES
Xelion uses one simple user licence model, each Xelion user will require a licence, this licence gives the user access to everything Xelion has to offer. There are no add-on charges with Xelion, all features are included as standard out of the box. This includes new features that are added to the product in future releases. This simple Voice over IP (VoIP) model gives your business the flexibility to adapt the way you work without having to worry about if Xelion will support the changes you want to make.
Xelion Licensing Pricing
A simple single user licence model giving each user access to everything Xelion Voice over IP (VoIP) has to offer.There are no add-on charges with Xelion, all features are included as standard out of the box. This includes new features that are added to the product in future releases.
XELION & Microsoft TEAMS Integration
Can I Use Teams as my Telephone System?
Yes you absolutely can, but Microsoft Teams as a Phone System has a very limited feature set and is missing fundamental components that 99% of our customers use every day. The 1% that could use it independently would have to pay significantly more to get the same service using Teams. For example, Teams offers limited reporting functionality, a critical requirement for any customer facing organisation. Xelion has full call reporting as standard and supports contact centre operation including wallboards, formulas and KPI information at no addition al cost to the standard user licence.
We have known a few customers that have gone down the “direct routing” method without fully understanding the limitations and are now waiting for a solution to get back all the features they had before, such as call recording. When speaking to our customers and go over the details, integrating with Microsoft Teams can sound complicated and expensive, so why is everyone making a big deal about Teams?
The answer is simple, Microsoft dominates the desktop arena and the collaboration version of Teams is superficially ‘free’ so people are going to ask what else it can do.
Let’s Talk Teams
Kuiper are making using Microsoft Teams as a full unified communications platform simple, by offering ONE solution with ONE clear price per user per month. You get the best of both worlds with the least amount of inconvenience. We will use the Xelion Microsoft Teams Integrator to link your Microsoft Phone System seamlessly to the Xelion cloud telephony platform. This gives a ‘best of breed’ solution providing the sophisticated telephony functions of Xelion with the flexibility of the Team’s workgroup experience. Xelion treats the Microsoft Teams client as a standard endpoint removing all complexities and offers you the reassurance that you still have full control over all the call recordings, call reporting, call flow, internal and external transfers and much more.