MANAGED PRINT

Kuiper Technology offer a comprehensive Managed Print Service through a market leading independent managed service provider, covering the whole of the UK and Europe. The managed print service is so comprehensive that you will only need to think about the piece of paper that comes out of your printer or multi-function device.

Our leading partners dedicated remote managed print team and field-based engineers will manage everything else for you including:

  • The pro-active remote monitoring of your equipment
  • Just-in-time toner supply
  • Automatic actual meter readings direct from the devices
  • Fleet management to maximise its performance
  • On-site servicing
  • Accurate consolidated billing
  • Quarterly performance reporting
  • The collection and recycling of the device at the end of its useful life

Due to our managed service partners proactivity your headaches can be removed ensuring you have the right sized fleet and the right mix of devices for your organisation through a detailed assessment. Our mutual goal is to deliver a fully managed and integrated print infrastructure to you whilst you focus on your core business.

If you are struggling with an existing supplier whose service standards have slipped, or want a more professional partner who can pro-actively manage your devices, servicing and consumables it’s time you talked to Kuiper Technology.

Key benefits

Our mission is to provide:

Support Business Growth

The managed service is flexible and easily scalable to support business development. Due to the managed services teams pro-activity they will free up valuable time for you to focus on core business needs and growth.

Latest Technology

Where the service will replace existing hardware or implement a new solution for you, it will always incorporate new technology to ensure your hardware is the most current on the market.

Increased Security

A managed infrastructure can help you minimise the information security threat to your organisation from lost or stolen documents to sensitive data taken from your hard drives.

Reduce Environment Impact

Establish your business as a leader in tackling climate change. Reduce your carbon footprint substantially in your print, copy and scan environment with our help.

Increase Efficiency and Productivity

Forget spending time buying toner cartridges or phoning for a service engineer when there is a breakdown. The managed print service we offer through our leading partner outclasses the competition with their advanced remote monitoring technology. They will help prevent potential faults before they occur, and dispatch engineers before you call to request one, allowing you to focus on running your business.

Improve Cost Control

Take full control of printing expenditure and understand precisely how much it costs to produce each page of printing, copying or scanning. The range of managed solutions can help you save up to 40% on all your print activity.

The first step is to assess how your office currently works, the equipment you have and how you use it. Next is the design of your optimal state, confirming the right hardware, software and services to optimise your performance. You will be taken on a journey of discovery of improved efficiency, resilience, convenience and financial benefit:

Assess

Gaining an understanding of your business processes and needs is critical to designing and implementing the right solution for your organisation.

Design

Customised solutions by combining best-of-breed hardware and software from market leading manufacturers.

Plan

Many large fleet solutions fail to deliver to expectations because they have not been adequately planned. A recommendation of simple management methodology is agreed to ensure effective planning.

Install

The dedicated Project Team will work with you to ensure your new equipment is pre-configured to your network settings before it is delivered to your office. The remote monitoring for service and consumables goes live immediately on installation.

Support

The goal is to not only provide you with the optimal print, copy and scan systems, tailored to your organisation’s unique needs, but to pro-actively support and care for your new technology from installation onwards, maximising the performance it delivers to you.

Manage

Pro-active management is key to maximising the performance across a fleet of devices. Continuous monitoring of volumes produced by each device in a fleet leads to our partner initiating device movements and rotation to balance the loads across the fleet.

Invoice

Billing is simple and straightforward with just one consolidated invoice for all your products and support services, and with the Remote Managed Print Service you can be confident of accurate meter readings being taken automatically, directly from the devices.

Review

Working closely with you to continually improve efficiencies and reduce costs. There will be regular review meetings where advice on how to fully optimise your infrastructure is provided.

Kuiper had been very persistent in wanting to talk to us and were quick to propose Huawei’s video conferencing solution. On seeing a demonstration at Huawei’s centre in the Netherlands, we were immediately impressed with what we saw and decided to include it in our selection process.

Stephen Walters, P&O Ferrymasters
<strong>Stuart Hall</strong>, Director

I am so proud of our team and I would challenge anyone to find a more committed, attentive and flexible organisation anywhere else. Each person works tirelessly to develop and improve themselves, our company and our customers.

Stuart Hall, Director
<strong>Adam McManus</strong>, Digital Marketing Executive

I’ve been at the company for 6 years and there’s never a dull moment. I enjoy working with our amazing team every single day and we are all very supportive of each other.

Adam McManus, Digital Marketing Executive
<strong>Jo Boyle</strong>, Internal Sales Support

I am responsible for ensuring that our customers are supported day to day and getting the right information they need at the right time. No day is ever the same and has its challenges but I always go home with a smile on my face.

Jo Boyle, Internal Sales Support
<strong>Ronnie-Leigh Kelman</strong>, Internal Sales Support

I really enjoy coming to work and being part of a successful growing company. I feel that I’m a valued member of the team and that everyone has my best interests at heart.

Ronnie-Leigh Kelman, Internal Sales Support
<strong>Steve Randhawa</strong>, Senior Business Development Manager

I have the privilege of being account manager for some of our key clients. I serve each of them to the best of my ability and pride myself in going above and beyond. I am their trusted advisor and ensure I am available for them around the clock.

Steve Randhawa, Senior Business Development Manager
<strong>Neil Jelley</strong>, Head of Sales

We believe that through the solutions we provide, we can have a massive impact on the way our customers do business, changing them for the better. We are committed to our people, dedicated to our customers and passionate about being the very best we can be.

Neil Jelley, Head of Sales

Our Technology Partners