Managed Services
Managed Print
Kuiper Technology offer a comprehensive Managed Print Service through a market leading independent managed service provider, covering the whole of the UK.MANAGED PRINT
Kuiper Technology offer a comprehensive Managed Print Service through a market leading independent managed service provider, covering the whole of the UK. The managed print service is so comprehensive that you will only need to think about the piece of paper that comes out of your printer or multi-function device.Our dedicated remote managed print team and field-based engineers will manage everything else for you including:
- The pro-active remote monitoring of your equipment
- Just-in-time toner supply
- Automatic actual meter readings direct from the devices
- Fleet management to maximise its performance
- On-site servicing
- Accurate consolidated billing
- Quarterly performance reporting
- The collection and recycling of the device at the end of its useful life
Due to our managed service pro-activity, your headaches can be removed ensuring you have the right sized printer fleet with the right mix of devices for your organisation through a detailed assessment. Our mutual goal is to deliver a fully managed and integrated print infrastructure to you whilst you focus on your core business.
If you are struggling with an existing supplier whose service standards have slipped, or want a more professional partner who can pro-actively manage your devices, servicing and consumables it’s time you talked to us.
Key benefits
Our mission is to provide:
Support Business Growth
The managed service is flexible and easily scalable to support business development. Due to the managed services teams pro-activity they will free up valuable time for you to focus on core business needs and growth.
Latest Technology
Where the service will replace existing hardware or implement a new solution for you, it will always incorporate new technology to ensure your hardware is the most current on the market.
Increased Security
A managed infrastructure can help you minimise the information security threat to your organisation from lost or stolen documents to sensitive data taken from your hard drives.
Reduce Environment Impact
Establish your business as a leader in tackling climate change. Reduce your carbon footprint substantially in your print, copy and scan environment with our help.
Increase Efficiency and Productivity
Forget spending time buying toner cartridges or phoning for a service engineer when there is a breakdown. The managed print service we offer through our leading partner outclasses the competition with their advanced remote monitoring technology. They will help prevent potential faults before they occur, and dispatch engineers before you call to request one, allowing you to focus on running your business.
Improve Cost Control
Take full control of printing expenditure and understand precisely how much it costs to produce each page of printing, copying or scanning. The range of managed solutions can help you save up to 40% on all your print activity.
Assess
Gaining an understanding of your business processes and needs is critical to designing and implementing the right solution for your organisation.
Design
Customised solutions by combining best-of-breed hardware and software from market leading manufacturers.
Plan
Many large fleet solutions fail to deliver to expectations because they have not been adequately planned. A recommendation of simple management methodology is agreed to ensure effective planning.
Install
The dedicated Project Team will work with you to ensure your new equipment is pre-configured to your network settings before it is delivered to your office. The remote monitoring for service and consumables goes live immediately on installation.
Support
The goal is to not only provide you with the optimal print, copy and scan systems, tailored to your organisation’s unique needs, but to pro-actively support and care for your new technology from installation onwards, maximising the performance it delivers to you.
Manage
Pro-active management is key to maximising the performance across a fleet of devices. Continuous monitoring of volumes produced by each device in a fleet leads to our partner initiating device movements and rotation to balance the loads across the fleet.
Invoice
Billing is simple and straightforward with just one consolidated invoice for all your products and support services, and with the Remote Managed Print Service you can be confident of accurate meter readings being taken automatically, directly from the devices.
Review
Working closely with you to continually improve efficiencies and reduce costs. There will be regular review meetings where advice on how to fully optimise your infrastructure is provided.
We have leaned upon Kuiper’s resources a lot over the past 5 years and they are always very knowledgeable and able to service our requirements.
Paul Leonard, ABP Food Group
I am so proud of our team and I would challenge anyone to find a more committed, attentive and flexible organisation anywhere else. Each person works tirelessly to develop and improve themselves, our company and our customers.
Stuart Hall, Director
Kuiper is our one stop shop for all our IT requirements, from hardware to support we lean on Steve and his team to advise us. Steve is our trusted business partner and he has never let us down. Would recommend him every time.
Harvinder Singh, Eurosonic Group Limited
It is great to know that we now have a provider that's not only managing our IT support function, but excels in account management. It is exactly what my business promotes and an ethos that works. Keep it up, I would have no hesitation in recommending Kuiper.
Martin Scholes, Servicom
Kuiper were very persistent in wanting to talk to us when we first looked to build a relationship, and were quick to propose a suitable video conferencing solution that met our needs. I have no hesitation in saying the attention to detail, quality of service and overall capability of Kuiper is second to none.
Stephen Walters, P&O Ferrymasters
We have been working with Kuiper as our IT equipment and software supplier for 4 years. Our account manager has always been available to answer any queries and liaise with the manufacturers to select the best product for our needs, and at the right price!
Neil Chippett, MJ Abbott Ltd
We believe that through the solutions we provide, we can have a massive impact on the way our customers do business, changing them for the better. We are committed to our people, dedicated to our customers and passionate about being the very best we can be.
Neil Jelley, Head of Sales
Kuiper have been an I.T supplier and trusted adviser for the past 4 years. They have been collaborative in their approach and have supported us with integrity over the period of our relationship.
Sean Sanpher, PPB Ltd
The College has been working with the Sales and Technical team at Kuiper for a number of years and they have consistently provided the college with great advice, technical resource and competitive pricing.
James Meenaghan, Grantham College
I’ve been at the company for 6 years and there’s never a dull moment. I enjoy working with our amazing team every single day and we are all very supportive of each other.
Adam McManus, Digital Marketing Executive
Having worked with the Kuiper team for many years they have become a trusted and valuable supplier of many IT projects during this time and always provide an efficient, honest and competitive service in everything they provide us.
John Whitehead, Romo Fabrics
We trust Kuiper to look after our IT Systems and rely on their helpdesk to support our users. Kuiper not only provide ongoing assistance, but we value their advice and guidance when it comes to understanding what we need to keep our business running. I’m happy to recommend Kuiper for all your IT needs.
Darren Brown, ShredPro
I really enjoy coming to work and being part of a successful growing company. I feel that I’m a valued member of the team and that everyone has my best interests at heart.
Ronnie-Leigh Kelman, Business Development Manager
Kuiper are now assisting with our Windows 7 to 10 hardware refresh, as well as assisting with our imaged hardware supplies in Carters 75th year of trading.
John Askew, Carter Thermal Industries Ltd
Our Technology Partners
