ENSURING OPTIMUM PERFORMANCE AND UPTIMEKuiper delivers a wide range of IT services to small, mid-market and enterprise organisations. Our break fix maintenance ensures total protection for your IT Hardware and if a fault occurs our engineers will be dispatched onsite to fix within an agreed service level agreement.
If it is UK-wide or pan-European coverage you are looking for with a next business day response or a 4 hour fix guarantee with certified engineers working as part of your IT team, eCarePlus will ensure that you are continually protecting your investment in your IT infrastructure and receive outstanding technical assistance.
Kuiper is a recognised, established and trusted choice for those who are proactive in their approach to their IT infrastructure. Our Break Fix maintenance services are multi-vendor and any items of hardware can be put under a maintenance agreement from 6 months up to 5 years should you choose to do so. If an item of hardware under cover develops a fault, we will respond and fix it within the agreed service level agreement. If an item isn’t under cover you have no need to worry, we are here in case of an emergency and engineers are on hand ready to be called upon ad hoc on a time and materials basis.
We work with all major hardware types – servers, storage, desktops and laptops, EPoS, peripherals and communications hardware – from all leading manufacturers including HP, HPE, Dell, IBM, Lenovo, EMC, Fujitsu, NetApp and many more.